Search results for "conversational intelligence"

Conversely, workplace conflict costs U.S. businesses an estimated $359 billion annually in lost productivity helps leaders recognize their natural tendencies, adjust their approach, and foster more productive conversations (Steadiness + Compliance) Thoughtful but conflict-averse. → Practice structured, solution-oriented conversations Build Emotional Intelligence: Learn to regulate your emotions and recognize others' reactions in conflict Develop Conflict Resilience: Build your capacity for managing sweaty conversations through practice

The part of our brain that helps us survive is known as the reptilian brain.  This section controls our breathing and other bodily functions.  It's also the part that goes into high gear the second we feel threatened.  It turns on our "flight or flight" mechanism, which is wonderful if we need to immediately get out of harm's way.  The problem with our reptilian brain is two-fold, though.  One is that it's turned on way more often than it should be and number two is that we don't even recognize that we're using it most of the time. For leaders, like you, it's important to operate from the prefrontal cortex, or CEO, part of your brain when you need to make decisions.  Recognizing when you are using your reptilian brain and when your team is doing the same is imperative to high-level decision making practices.  If the person you are speaking to is in fight, flight, or freeze mode, or if you are, chances are you about to use lizard logic to solve a problem.  The biggest problem with this way of thinking is that your brain limits the amount of choices you have as it's only job is to be sure that you stay safe immediately.  Here's some resources about the reptilian brain that you might find helpful: WATCH THIS:  This 2 min video is about how the reptilian brain handles email.  Turns out that when there is a lack of information, our reptilian brain defaults to the negative.  If you send emails out to your team, you want to watch this one. READ THIS:  contains a summary of what the reptilian brain is and what it does.  You'll learn how your lizard is reactive and how it relies on your cortex to create the imaginations for whether something is safe or not along with how it sees the past as the "eternal now". KNOW THIS:  How advertisers use what they know about the reptilian brain to sell products to you and how participants of focus groups don't seem to know what they really are thinking. We can go a long way in our career using our survival mechanisms.  It's when we begin building the skills, resources and behaviors of true leaders that we begin the process of transforming ourselves and our team members.  As I watched Lance Armstrong last week, I realized that there are many, many survivors among us, but the pack starts to thin as we identify true leaders and only a few among us stand apart as champions. If you didn't have it in you to a champion, or weren't one already, you wouldn't be reading this.  Stand up and out this week by using the highest level thinking possible.  Remember to exercise, eat spinach and salmon, take fish oil pills, and feed your brain with the type of knowledge and input that will propel you and your team forward.  Winning doesn't happen by accident.

Assuming everyone thinks alike (a conversational blind spot) prevents genuine connection and problem-solving Conversational Blind Spots As highlighted in our history, assumptions, the impact of fear and distrust our interpretation rather than what was said, and the failure to empathize can all derail internal conversations Address Conversational Blind Spots Proactively Raise awareness about common conversational blind spots Ultimately, mastering the art of internal negotiation empowers organizations to leverage the collective intelligence

Plus, critical new Microsoft Copilot in Teams features for collaborative intelligence.

I covered an overview of the principles a blog post and went deeper into personal mastery and mental Team Learning Transforming conversational and collective thinking skills, so that groups of people can reliably develop intelligence and ability greater than the sum of individual members’ talents.

By starting every conversation with a curious mindset, you will seek out and find ways to collaborate DISC, in particular, doesn’t measure someone’s emotional intelligence or their level of professional Clarification in Communication is Critical I’m glad that this conversation was started by the question that clarify what we teach, and comments about how DISC, Driving Forces, Team Strengths, DDT vs TED, Conversational Intelligence or any other module is or is not being used. 

have had exclusive access to specialized knowledge and tools, but recent advancements in artificial intelligence than 200 attendees that the Cortex Team, lead by Lynda Foster, created for the 2024 Virginia Women's Conference This guide provides the top take-a-ways from the conference, a sheet of links to popular apps to improve

Leadership 3.0 Article AI Traveler Self-Assessment One-Minute Video Debrief AI Leader Brief Deep Dive Audio Conversation

Had a Little Lamb" to Maestro – Why Co-Thinking with AI is the Leadership Skill That Matters Now A Conversation

Meetings that take too long and that have one person monopolizing the conversation the whole time.   Send me a note or go to my LinkedIn page and join in the conversation. WAIT

Incomprehensible  recognizes that some aspects of our world simply cannot be understood through conventional Their experience has become a case study in how emotional intelligence at the leadership level translates Create psychological safety that encourages employees to raise concerns early and suggest unconventional

Leadership Beyond the Office Our conversations with forward-thinking leaders reveal a concerted effort